| You know what comes right after holiday season, don’t you? Taxes! The sooner that you get your materials together for your small business taxes, the more free you will feel. If you are a small business owner and you’re NOT in retail, you may notice your work slows down the end of December and [...] One of my clients, Jennifer Berkley Jackson of the The Insight Advantage, has spent the last year learning how employee satisfaction impacts customer satisfaction. In this age of downsizing and stretching employees to the max, it’s important to remember that employees are an important part of your business. Without good employees, your customer satisfaction [...]  “Guess what I just bought?” Wendy said when we connected for our bi-weekly business coaching session. I expected a pair of Manolo Blahnik shoes. I was wrong. “I got a CRM!” Wendy proudly showed off her new-found lingo. “Oh,” I said. “What’s the matter? You said I needed a place to keep all my customer [...] I see it over and over again. Business owners who don’t pay attention to their finances eventually run into cash flow problems. If they’re lucky, they’ll find a source of cash, keep going and eventually turn the business around. If they aren’t lucky, they can wind up bankrupt, with their dreams dashed. As we approach [...] | 
 |
Copyright © 2012 Wise Woman Shining - All Rights Reserved Website by The Web Mechanic  | ||
